How to Get Audio Working Again in Motorola Phone

1. 

   At some betoken while I slept last night, my Moto Thou (running KitKat) decided that I didn't need functional audio. I overslept, missing an appointment, and on waking, I was informed by the telephone that I had missed my warning. I've never missed an alarm before, so I decided to see what my audio settings were. Sure enough, alarm book was maxed out, but and then I noticed that I wasn't getting a little beep on the volume slider when I adjusted the telephone book manually. Going to YouTube, I realized the phone wasn't transmitting audio at all. Using my expert IT knowledge, I turned it off and on, and it has worked since.

   The problem? I tin can't trust this thing now. I don't know what caused this outcome, and while it's working for the time being, I tin can't rely on it for incoming calls to be audible, or for my alarms –*for annihilation requiring audio, really. Since it managed to do this last night without me interfering, how am I to know when it'll exercise this over again? There was no alert of this problem. I never did annihilation to change the audio settings, and indeed, they were all at full volume. The only thing I did that fabricated any divergence either fashion was restart the phone to fix the effect.

   If anyone has experience with this effect, please let me know. Just final night, I was raving about how wonderful the Moto G is for a budget phone. Today, I wouldn't recommend it to anyone. This is an intolerable flaw.

   01-xxx-2014 06:40 PM

2. 

   Welcome to the forums!

   It'due south unfortunate to hear about this issue you had concluding nighttime. All I can suggest is to brand certain the volume is fix all the style upwards via Settings > Sounds. Also, your recent effect could possibly have been caused by an App. Did you install anything just before going to bed or during the twenty-four hour period?

   Lastly, information technology could been a onetime incident. Though, can certainly understand your frustration since you seem to have missed some appointments every bit a result.

   01-30-2014 08:53 PM

3. 

   Volume was maxed out, and I quadruple-checked that / played with the book settings prior to powering the phone off and on again, subsequently which bespeak it worked. No new apps were installed yesterday. I'll go on checking the thread in the hopes that someone else has had this issue, and in the meantime, I'll just keep an eye on it. If it does information technology again, I'll get a new phone. Then frustrating, though. I loved this thing when I commencement got it.

   01-31-2014 12:28 AM

4. 

   Just a quick thought but I wonder if the Media Server service is used to play sounds like it is used to play "media" and whether or non it had "crashed". Practice you use an App Killer and had you used it prior to going to slumber? If then you may have inadvertently stopped media actor only I would accept idea it would only restart itself anyway.

   So its all simply guesswork simply thought I'd mention it.

   Sent from my Nexus 7 using Tapatalk

   01-31-2014 02:12 AM

5. 

   Originally Posted past baldpaul

   ...inadvertently stopped media actor

   That should be media server.

   Sent from my Nexus 7 using Tapatalk

   01-31-2014 02:14 AM

7. 

   Thanks for the proffer. At that place'due south no app killer on my telephone, though. I keep trying to gauge at which of the apps I apply might have caused this. I don't think any of my apps even updated before I lost sound last dark, and then it's a mystery to me then far.

   01-31-2014 02:22 AM

8. 

   I just had the aforementioned issue.
   It happened in the middle of talk-to-texting an SMS message. One judgement it was fine, then nil.
   Suddenly in that location was no sign of the phone hearing anything (no pulsing red circle).
   Too all playback sound went away.

   Information technology's never happened before. The only new thing was installing skype this morning. (12 hrs agone)

   A restart fixed it.

   04-17-2014 05:36 PM

9. 

   Well you know it is normal that some software functions crash from time to fourth dimension. I'd say you lot had an unfortunate crash.

   Sent from my XT1032 using AC Forums mobile app

   04-18-2014 ten:42 AM

10. 

    Hey man I got the verbal same problem with my Moto g.. I have no thought wat to do.. It's an amazing phone but and so this thing happened... But I do retrieve that a petty bit of water touched my phone the kickoff fourth dimension information technology happened... But that shud not make the speakers get off like that.. And restarting does fix information technology temporarily and then it's a software mistake I guess
    Someone please assist us hither.. I really hate it when information technology happens

    06-07-2014 04:48 AM

11. 

    My sound has stopped working a little besides frequently lately too. Not sure what is causing it either.

    I simply turned off Nova Launcher'south OK Google hotword detection because I take a hunch it is that. Will try to remember to report back in a week or so if that fixes information technology for me.

    EDIT: Been iv days and I haven't had problems afterward disabling hot word detection on the nova prime home screen.

    EDIT2: Been shut enough to a calendar month since this happened then I'one thousand going to aspect my trouble to Nova Launcher's Google Now characteristic.

    06-21-2014 07:04 PM

12. 

    I too faced the similar result. What I institute that the "Volume" settings stops working in one case this result occur. Dont know of solution, I restarted my telephone and information technology worked. Possibly software glitch.

    06-26-2014 08:15 AM

13. 

    I just had this happen too. I accept noticed that when you remove headphones when playing audio that the audio stays shut off and volume has to exist turned on again manually. Yet, the last time this happened I turned the volume all the way upward and no sound. Plugged headphones back in and nonetheless no sound. Rebooted and worked just fine. I really hope this doesn't happen when I need the alarm to wake up, that would be a disaster.

    06-27-2014 03:26 PM

14. 

    Hello all,
    I accept this disappearing audio since last Thursday and it's driving me mad. I have a Moto G on 4.four.2 unrooted and out of the blue information technology started having issues with sound. At first I noticed that when I picked up the phone the other caller could hear the ambient sounds from my side but every bit soon as I started talking, my voice would be cutting off. I could hear nothing and after a while the other caller'southward voice would come up through but would also get cut a few times. I then noticed that when I play videoclips in youtube there's no sound from the back speaker. If I put the headphone jack in and out then the sound comes (so the speaker is functioning) and after 2-3 seconds it is silent once more. Volume buttons practise zero when the audio is silenced (either phone call or app sounds), they show that I'm increasing the book but the sound is still silenced. Up to now, the alarms ring unremarkably though. This must be a software glitch in the organisation and I can't go rid of it past rebooting, safe mode, erasing cache partition, changing the runtime from Dalvik to Art, disabling GoogleNow... Whatsoever ideas?

    07-14-2014 02:10 PM

15. 

    Originally Posted by LiasKwerkLooi

    Hello all,
    I have this disappearing audio since last Th and information technology'due south driving me mad. I accept a Moto G on iv.4.two unrooted and out of the blueish information technology started having issues with sound. At first I noticed that when I picked up the phone the other caller could hear the ambient sounds from my side but equally soon as I started talking, my voice would be cut off. I could hear nada and after a while the other caller's vocalisation would come through just would also get cut a few times. I and then noticed that when I play videoclips in youtube in that location's no sound from the back speaker. If I put the headphone jack in and out and then the sound comes (then the speaker is performance) and later 2-3 seconds it is silent again. Volume buttons do zippo when the sound is silenced (either call or app sounds), they show that I'1000 increasing the volume but the sound is still silenced. Up to at present, the alarms ring normally though. This must be a software glitch in the arrangement and I can't become rid of it past rebooting, safe mode, erasing cache partitioning, changing the runtime from Dalvik to Fine art, disabling GoogleNow... Whatever ideas?

    I am having a trouble with my motog sound ...yesterday i tried to connect it into my woofer a screech sound came ..I thot might exist my woofer is not working... But as presently equally i tried to play music from my telephone speaker ssound was not coming properly...its getting stop

    07-15-2014 01:xiv PM

16. 

    This happened to me after connecting my Sony headphones and pressing that little button to come across if Google Play Music recognize it. To resolve the problem I merely reconnect them. play some music and everything it'south back to normal...

    08-12-2014 05:27 AM

17. 

    I have a problem with the Moto 1000, too. No affair what volume settings I have for ringtones, notifications etc, any app that updates can change them - e'er to lower volume settings. I frequently miss calls as a result. The problem is that an app's permissions take priority over YOUR volume settings. Information technology would be a good idea if Motorola changed this and then our settings had priority.

    08-12-2014 07:07 AM

18. 

    i am facing this aforementioned problem very oft atleast in one case in a day..its irritating mw now.. all sounds goes off even the alarm . can anyone assistance me with solution .

    08-26-2014 11:48 PM

19. 

    I had the same issue every bit OP, unfortnately mine required muiltiple restarts earlier information technology started working again. Hasn't happened since. Hopefully never does.

    08-30-2014 08:28 AM

20. 

    Please assist i fabricated an account just for this problem i accept it the exact same the audio only works with headphones and ita really becoming bad coz i lost the audio twice in a day and i had to plow information technology off ii times aid i dont wanna get tardily for school

    08-31-2014 05:49 PM

21. 

    Perchance a Volume Command app that yous can adjust and set up volume limits and lock those downward ?

    09-02-2014 10:41 PM

22. 

    I think this is a issues in four.iv.2. Motorola said it would exist fixed in a update.

    Sent from my XT1031 using Tapatalk 2

    09-12-2014 07:48 AM

23. 

    I don't take the MotoX, I have an LG E-980 (AT&T Optimus G Pro), but the same matter described in this forum happens to me. I just got this phone exactly a month ago and I absolutely loved it. It came loaded with Jelly Edible bean, and the offset thing I did was update information technology to the kit Kat 4.4.2 update offered through AT&T, and I noticed the problem on the first mean solar day. The weird thing is that about times I can set it by opening my camera app, which is weird, simply other times, the simply thing I can exercise to fix it is a soft reset. I noticed that it happens most later on a phone call, and sometimes making another telephone telephone call fixes it, and others it doesn't and I tin can't even hear the person whom I called... It is so random and unpredictable and freaking ANNOYING. Starting time I did a search specific to my phone and couldn't observe ane thread on the issue. And so I decided to practice a search just specific to android phones and that'south when I found this thread and several others, but not one has an respond to what it is that is causing the problem. If anyone has a solution or at least an idea to what is causing the problem please post information technology here. And if I do find out what the upshot is, I volition mail service it here too. Thank you!

    ten-16-2014 ten:57 PM

24. 

    How-do-you-do, I have purchased a Moto G 5 months back. Eveything works fine, except for 1 problem. Sometimes the Volume automatically goes to 0 (Vibrate) and I miss many calls. There is no proper scenario for this happening. Is there whatever setting changes for this or does this happen when any games are being played?

    11-07-2014 06:24 AM

25. 

    Originally Posted by SundarCbe

    Hello, I have purchased a Moto G v months back. Eveything works fine, except for 1 problem. Sometimes the Volume automatically goes to 0 (Vibrate) and I miss many calls. There is no proper scenario for this happening. Is there any setting changes for this or does this happen when any games are beingness played?

    That happens when you press and concord Vol down. Nigh probable scenario ... small pocket, bag, instance ...

    11-07-2014 07:34 AM

26. 

    hi, i am facing the aforementioned issue with my phone,it doesnt ring, i cant hear the other person when im on call, besides the media role player wont play whatever music, and the alert doesnt ring, it would merely vibrate although information technology works perfectly fine when i plug in my earphones. the phone rings out loud when my earphones are plugged in, simply equally soon as i unplug it, it stops ringing once more and simply vibrates .

    I'm clueless correct now, this has not happened before, i wonder if the app "Clean Principal" has got annihilation to do with it. I installed it only a few days before this happened.

    Help needed asap.

    01-13-2015 04:45 AM

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• Moto G

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